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Agent Assist ROI Calculator

Agents are the face of your brand. Enabling them to make every interaction count is critical to your customer experience. But existing tools and processes only help agents before or after a call, not during.

Cresta’s AI-driven Agent Assist helps every agent expertly navigate customer conversations, helping them be more productive, more effective, and having faster and easier access to answers. Cresta assists agents as the speed of conversation.

Reducing AHT by 20-40 seconds, for example, could help your company save hundreds of thousands of dollars per year or more. Unlock this calculator to find out how much using Cresta Agent Assist could save your business.

See how much Cresta can save your business today

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Congratulations!

By layering Cresta into your existing contact center solution, you can save:

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At every step of the conversation, Cresta’s real-time AI coaching and efficiency tools help agents be more efficient and effective while saving companies money and improving operations.

See the below scenarios based on 20-40 seconds saved on Average Handle Time per call.

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