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September 21, 2021

Workplace Experience Manager

Full-Time · San Francisco, California · Operations · Apply Now
Interested in defining how AI shapes the future of work? Cresta is on a mission to make every knowledge worker 100x as effective, 10x faster and 10x better. Cresta is focused on using AI to help the workforce, not replace them. Cresta uses our patented Expertise AI to uncover expert insights from every conversation and put those insights into action with real-time coaching during customer conversations. 

We’re growing fast! Spun out of the Stanford AI lab and chaired by Google-X founder Sebastian Thrun, Cresta launched in 2020. Since then, we’ve grown revenue and our team by 300%! We’ve assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors and advisors including Andreessen Horowitz, Greylock Partners, Sequoia Capital, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Porsche, Adobe, and Dropbox and we have been recognized as a startup to watch by Business Insider, Forbes, and Gartner to name a few. We have huge ambitions and are looking for stellar candidates who have an entrepreneurial mindset and are excited to use cutting-edge AI to solve real-world business problems.

What You'll Do:

  • The Workplace Experience Manager will provide an experience to all employees of Cresta from the moment they step in our buildings. This role will help cultivate a culture that strengthens our employee operations in our offices as well as the employee experience throughout the organization. It's an exciting time to join this team as we build the infrastructure and foundation of Office Experience to meet a growing, geographically distributed workforce. Reporting to our Chief of Staff, you will be part of the Operations team whose mission is to cultivate a remarkable workplace where people are motivated and inspired to do great work in an amazing space.
  • This position operates in an office environment at multiple locations, SF and Palo Alto. It will be responsible for the support of day-to-day office operations including, but not limited to, employee events, facility coordination with property management, stocking the kitchen, lunches, desk organization, onboarding, and administration duties. 
  • Nurture a lively, dynamic, safe, efficient and fun workplace for the employees at Cresta.
  • Design and run experiences in our office that cultivates a vibrant and diverse work environment attracting and retaining talent.
  • Manage relationships with vendors, service providers, and property management and ensure invoices are paid on time
  • Maintain appearance, organization and operation of office space and equipment. 
  • Lead office space projects including logistics and updating existing office layout as the company grows
  • Manage all catering and food deliveries, including ordering, set up, take down and invoice review/submission.
  • Assists management and leadership team with special projects
  • Be the point of contact for maintenance, mailing, shipping, supplies and equipment
  • Own the major aspects of planning and execution of internal events
  • The position will also include various ad-hoc projects and administrative tasks required to support the business.

  • What We Look For:

  • 4+ years of previous experience in office management or employee experience a plus
  • Any combination of education, training, and experience that demonstrates the ability to perform the duties of the position
  • Previous experience from an early stage company preferred
  • Undergraduate degree
  • Proficient with standard business software applications: word processing (e.g. Google Suites, Microsoft Word), spreadsheet (e.g. Sheets, Excel), communications and scheduling (e.g. Gmail, Outlook and Slack)
  • Ability to organize and effectively prioritize work; handle multiple tasks simultaneously; flexible in order to meet deadlines
  • High attention to detail in the maintenance of accurate records and files
  • Exhibit clear, concise, and effective written and verbal communication
  • Ability to handle confidential data
  • Strong organizational and creative skills, detail-oriented and ability to handle multiple and ever-changing priorities in a fluid startup environment 
  • Ability to solve problems and ask clarifying questions to ensure understanding
  • Resides in the San Francisco Bay Area - close to SF

  • Apply Now