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July 9, 2020

GM of Retail and Ecommerce

Full-Time · Anywhere (Remote) · Sales ·

Cresta is seeking an experienced leader to oversee its retail, ecommerce and telco verticals. This role is responsible for developing the business strategy to inspire and enable businesses in industries like eCommerce, retail, and telco to maximize their potential with Cresta. This position will also act as the chief evangelist and domain expert for the retail, ecommerce and telco verticals. Strong experience with online retail sales, ecommerce, or telesales at a F2000 company is preferred.


  • BA/BS degree, or equivalent, in marketing, communications or related field
  • 10+ years experience in sales, online marketing, ecom or retail sales
  • Deep knowledge of ecommerce, online sales, sales chat, telesales, contact centers
  • Deep relationships across ecommerce, retail or telco executives across the global F2000
  • Experience influencing cross-functional teams and leaders
  • Experience prioritizing and developing strategic marketing plans and leading strategic online or telesales programs
  • Experience in relevant verticals (ecommerce, retail, telco)

  • Responsiobilities

  • Set the strategy and oversee the team responsible for the business strategy, marketing and sales into the ecommerce, retail, or telco verticals
  • Develop a strong POV to inspire and execute the ongoing evolution of the Cresta solution in ecommerce, retail or telco
  • Lead relationships with cross-functional teams in Product Marketing, Sales, Engineering
  • Work closely with the CEO, Head of Sales and CTO to set the direction of the company to better serve ecommerce, retail and telco
  • Partner with sales in the field to work with customers and prospects and create bespoke Cresta solutions tailored to the unique needs of ecommerce, retail and telco companies
  • Be the companies chief evangelist and public speaker