Leading retailers have moved to virtual contact centers and sales teams, but what comes after connectivity? According to J.D. Power, after connectivity, virtual coaching and training is the #2 challenge for sales and contact center leadership.
Join Cresta CEO, Zayd Enam, and Product Marketer, Osman Javed, as they highlight strategies organizations have employed to switch to a virtual sales model and virtually on-board and train sales associates in months.
In this webinar you will learn:
