Contact Center Best Practices | Thursday, June 18 12-1pm PT
Predictability In An Unpredictable World. Maximizing Your Contact Center Forecast In 2020
As businesses adapt to their new never-before-seen realities, channel leaders are being asked to revisit and adjust their 2020 sales forecasts. Driving predictability in an unpredictable environment is no easy task. Having actionable and measurable insights into channel performance is critical to building predictability and operational confidence.
Join as Intuit sales leader Chris Irwin highlights tools and processes his team is using to grow and deliver their 2020 forecast. In this webinar you will learn:
The impact of recent events on customer behavior
Key considerations when adjusting your forecast
Tactics for maximizing the value of every customer interaction
How AI is helping sales agents consistently perform their best