Transform every aspect of agent work with Cresta Agentic Assist

Turn every agent into your top performer with Agent Assist

Cresta Agentic Assist delivers context-aware guidance, knowledge, and automation throughout every conversation

Boost efficiency & CX with AI-driven, real-time guidance for your contact center agents.

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Trusted by Fortune 500 companies

> 20%

Increase in revenue

Using 
Agentic Assist
> 3x

ROI in 4 months

Using 
Agentic Assist
> 30 pt.

Increase in NPS

Using 
Agentic Assist

What our customers are saying

"We’ve already seen the impact Cresta is having on our teams and customers, driving faster, smoother interactions and this is just the beginning.”
Gary Edelstein
President & Chief Operating Officer
“After launching Cresta, we were able to decrease the training time for our team and improve revenue by 20%."
Stephanie Dewald
Vice President, Sales & Service Contact Centers
"In a software landscape where many promise the moon but deliver vaporware, Cresta has consistently proven to be a beacon of reliability.”
Phil Kolterman
Chief Information Officer
"Cresta allowed us to hit our ROI, which our business case was built upon quicker than we had anticipated.”
Mike Mossman
Executive Vice President of Operations
"Cresta’s AI Analyst has been a game changer! It has significantly enhanced our ability to quickly understand customer inquiries, enabling us to make informed policy decisions very quickly. In an industry that is very unpredictable, Cresta adds immense value."
Brandy Maxwell
Senior Manager, Customer Insights
"By leveraging Cresta's generative AI-powered solutions, we're enhancing sales effectiveness, streamlining post-call processes, and empowering our agents to focus on what matters most—building stronger relationships with our customers."
Mike Parker
President, Consumer Services
"Cresta is really the technology of the future."
Jason Love
Director, Contact Center Training

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See the agent assist platform built for the enterprise