• Products
    Platform
    Platform Overview

    Cresta is the enterprise-grade Gen AI platform built for the contact center and trained on your data.

    Cresta Opera
    Integrations
    Responsible AI
    Products
    AI Agent

    Cut costs, not quality, with human-centric AI agents you can trust.

    Agent Assist

    Harness real-time generative AI to empower agents with unmatched precision and impactful guidance.

    Knowledge Assist
    AI Summaries
    Conversation Intelligence

    Discover and reinforce the true drivers of contact center performance.

    Cresta Insights
    Cresta Coach
    Cresta Quality Management
    Cresta AI Analyst
  • Solutions
    Use cases
    Sales

    Discover and reinforce behaviors that accelerate revenue growth

    Customer Care

    Deliver brand-defining CX at a lower cost per contact

    Retention

    Transform churn risks into lifelong promoters

    Collections

    Accelerate collections while minimizing compliance risk

    Industries
    Airlines
    Automotive
    Finance
    Healthcare
    Insurance
    Retail
    Telecommunications
    Travel & Hospitality
    Featured
    AI Agent
    Watch Cresta's AI Agent for Banking dispute fraudulent charges, replace a lost card, and ship it to a new address
    Learn more
  • Customers
    Our customers
    Customer Stories

    Learn how Cresta is delivering lasting value for our customers.

    CarMax
    Vivint
    Oportun
    Cox Communications
    Brinks Home
    Holiday Inn
    Snap Finance
    A Top Telecom
    View all case studies
    Featured
    Cresta and Brinks Home
    Watch William Niles, CEO of Brinks Home put Cresta AI Agent to the test
    Learn more
  • Resources
    Learn with cresta
    Resource Library
    Webinars
    Videos
    Ebooks
    Infographics
    Reports
    Media Coverage
    Solution Briefs
    Press Releases
    Data Sheets
    View all resources
    additional Information
    Blog
    Industry News
    Help Center
    Featured
    Forrester
    Learn why Cresta was named a Leader in The Forrester Wave™: Conversation Intelligence Solutions for Contact Centers, Q2 2025
    Learn more
  • Company
    our company
    About Cresta
    Careers
    Press Releases
    Partners
    Support
    Help Center
    Trust & Security
    Featured
    Our flagship event, Cresta WAVE is coming to Dallas in Nov
    Learn more
Get a demo

Privacy Policy

Last updated

April 22, 2025

ON THIS PAGE
ON THIS PAGE
H2 Lorem Ipsum is simply dummy text

Cresta Intelligence Inc. (“ We”, “ Cresta”, or the “ Company”) respects your privacy and we are committed to protecting your personal information. Please carefully review this Privacy Notice (“ Notice”) to learn more about our privacy practices and your rights and choices. Throughout this Notice, “Personal Information” means information that identifies, relates to, or could reasonably be linked to you, directly or indirectly.

This Notice describes how we receive, use, disclose, and protect personal information collected:

  1. through our website, www.cresta.com, and any other Company website where this Notice is posted or linked;
  2. in connection with our business development and marketing activities; and
  3. through our other offline and business interactions with you, such as in-person interactions at conferences (collectively, 1-3 are referred to in this Notice as the “ Services”).

This Notice does not apply to:

  1. Personal information that we receive from our customers in connection with the delivery of our products and services to those customers (“ Customer Personal Information”). Our processing of Customer Personal Information is subject to our agreement with each specific customer.
  2. Personal Information collected from and about applicants, employees, and contractors, which is addressed in our
Employee Privacy Notice.

If you do not agree with our policies and practices, please do not use our Services. If you have any questions or concerns, please contact us at cresta-privacy@cresta.ai.

SUMMARY OF KEY POINTS

What personal information do we process? We process different personal information depending on how you interact with us and the Services. Learn more below about the information that we process.

Do we process any sensitive personal information? In the normal course of business, we do not process sensitive personal information through your use of the Services, nor do we have any need for your sensitive personal information. Please do not provide us with any sensitive personal information. If you believe that you have accidentally provided such information, please contact us as soon as possible.

Do we receive any information from third parties? We may receive your personal information from public databases, marketing partners, social media platforms, and other outside sources. Learn more about information collected from other sources.

How do we process your information? We process your personal information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with our legal obligations. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information.

In what situations and with which types of parties do we share personal information? We may share your personal information in specific situations and with specific categories of third parties. Learn more about when and with whom we share your personal information.

How do we keep your information safe? We have organizational and technical processes and procedures in place that are designed to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, and we cannot guarantee that unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Learn more about
how we keep your information safe.

What are your rights? Depending on your location, you may have certain rights regarding your personal information under applicable privacy law. Learn more about your privacy rights.How do you exercise your rights? The easiest way to exercise your rights is by submitting a Data Subject Access Request
here or by contacting us via email at cresta-privacy@cresta.ai. We will act upon any request in accordance with applicable data protection laws.

How We Use the Information We Collect

Nisi vulputate ornare fusce ac. Volutpat porttitor suspendisse est at in velit consectetur laoreet tincidunt. At sem lectus cursus morbi proin enim tincidunt tortor. Id netus morbi blandit cursus nam enim porta sit. Eu nunc fermentum purus in diam interdum felis massa.

Erat mauris luctus morbi ac eleifend vestibulum. Mi posuere sollicitudin feugiat sit aliquet pulvinar id porttitor hendrerit. Eget ultrices purus diam nisi etiam. Sed praesent leo non at tortor nam morbi eu. Sit turpis malesuada augue nisi nullam vulputate sollicitudin in aliquam. Viverra scelerisque ornare eget tempus commodo ornare risus erat scelerisque. Risus nisl neque amet vulputate accumsan purus.Nunc ligula condimentum cursus gravida iaculis. Egestas rhoncus mattis tincidunt at quisque sed. Lectus massa purus senectus quis pulvinar. Dui tincidunt bibendum montes ut ut cras egestas ac sed. Suspendisse eget iaculis amet a nulla amet neque. Arcu tincidunt tristique ullamcorper consectetur nulla at. Tellus eget aenean sit justo praesent sit mauris rhoncus.

Sodales accumsan cum magna diam ipsum suspendisse venenatis. Amet mi aliquam sit tortor a eget. Quisque fames vel volutpat tortor amet. Dictum semper turpis elementum augue massa in donec. Quisque ac amet sed sapien integer amet.Cursus in aliquam sit accumsan id. Mattis tortor odio pretium aliquam. Morbi semper vel nisl magna non maecenas. At ornare adipiscing integer sed egestas sed eu at. Id aliquet sed purus et congue sit. Nascetur netus at euismod porta varius. Eleifend tellus sit vitae tincidunt a. Est euismod sit massa eros faucibus diam. Quam tortor feugiat adipiscing in lorem massa viverra fusce magna. Habitasse viverra feugiat luctus curabitur et velit nisl in. Mi pharetra od

io eu elementum in sed gravida faucibus. Eu duis nibh ut quis sed. Ut id diam tincidunt eu sit nec.

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop.Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop.Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Security of Your Online Banking Access Credentials

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop.Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop.Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Cresta logo
Products
Platform Overview
AI Agent
Agent Assist
Conversation Intelligence
Сompany
About Cresta
Careers
Partners
Help Center
Trust & Security
Resources
Resource Library
Customer Stories
Blog

100 South Murphy Ave Ste 300 Sunnyvale, California 94086

Karl-Liebknecht-Str. 29A
10178 Berlin, Germany

100 King Street West 1 First Canadian Place, Suite 6200 Toronto ON M5X 1E8

© 2025 Cresta
Terms of Service
Privacy Policy
Employee Privacy Notice
Privacy Settings