The unified platform for human and AI agents
Cresta’s AI-native solutions utilize advanced models trained on your data for unmatched accuracy, depth, and real-time performance to lower operating costs and drive revenue.
Models
Cresta combines 20+ large and small language models into task-specific AI systems designed to maximize performance and value across every use case.
Fine-tuning
Cresta fine-tunes models using your proprietary data while leveraging purpose-built synthetic datasets to improve precision, enhance reliability, and reduce hallucinations
Guardrails
Cresta employs enterprise-grade guardrails and real-time moderation tools to protect sensitive data, block malicious inputs, and prevent harmful or inaccurate outputs.
Testing
Cresta combines rigorous LLM-based evaluation, evidence-based reasoning, simulation testing, and regression testing to help enterprises deploy AI with confidence.
Integrations
Cresta seamlessly integrates with your existing contact center and business infrastructure, connecting conversations, data, knowledge, and outcomes to maximize impact.
Security
Cresta’s data protection and compliance practices meet the highest enterprise standards and are trusted by Fortune 500 companies across regulated industries such as healthcare, banking, and insurance.
Orchestration Engine
Cresta’s AI orchestration engine enables both technical and non-technical users to fine-tune models, build AI agents, deploy sophisticated workflows, and automate inefficient processes
Applications
Transform customer experiences across every conversation with industry-leading AI Agents, Agent Assistance, and Conversation Intelligence, all on a unified platform built for enterprise scale
No-code AI orchestration
Fine-tune models, design dynamic AI workflows, and operationalize AI across the customer experience with an intuitive no-code orchestration engine.
- Recognize key moments with precision accuracy
- Deliver better business outcomes with bespoke workflows
- Test, benchmark, and deploy with confidence
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AI models & systems
Cresta’s industry-leading models are purpose-built for the contact center, customized for your business, and optimized for ROI across every use case.
- Task-specific, multi-model architectures that maximize performance
- Fine-tuned on your data and optimized through human feedback
- Supported by enterprise guardrails and self-serve evaluation tools so you can deploy with confidence
Easily integrate into any environment
Security and data privacy trusted by the Fortune 500
Ready to see the results for yourself?
See the unified platform for human and AI agents in action with a personalized demo
