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Turning every conversation into a competitive advantage
Exceptional customer experiences are the foundation of every great business. That's why we're on a mission to unlock the full potential of every customer conversation. How? With a human-centric agentic AI that delights customers with intelligent automation, empowers humans to work smarter and faster, and turns strategic insights into better business outcomes.
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Our story
2017
- Cresta is born at Stanford’s AI Lab, co-founded by Sebastian Thrun
- He's joined by co-founders Tim Shi, an early researcher at OpenAI, and Zayd Enam
2018
- Cresta deploys a transformer-based model for real-time Agent Assist at Intuit, its first customer
2020
- Cresta emerges from stealth with Series A backing from Greylock and a16z
2021
- Cresta raises its Series B from Sequoia as revenue quadruples
- Expands beyond digital with Voice Agent Assist
2022
- Cresta raises Series C led by Tiger Global
- Secures multiple conversational AI patents
2023
- Ping Wu (Co-founder of Google CCAI) becomes CEO
- Launches Opera, a no-code AI orchestration engine, and conversation intelligence
2024
- Raises $125M Series D to accelerate adoption of human-centric AI
- Launches AI Agent, unlocking exceptional CX for less
2025
- Team grows to 300+ employees
- Global expansion into APAC and EMEA markets
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world-class investors
We’re proud to be backed by some of the most respected investors in AI and enterprise technology.
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