Radically improve team performance with live prompts on the best thing to say during every customer interaction.
On every team, there are experts who are more productive and efficient than their peers. Cresta's powerful AI learns what top performers do differently and uses real-time coaching and guidance to share these best practices across teams. The result? An expert at every customer touchpoint.
Using Cresta, agents were able to optimize their workflow, improve their response time, and increase their conversion rate.
Across channels and use-cases, Cresta's powerful AI engine is constantly learning and optimizing to help teams accelerate performance.
Radically improve compliance and team performance with real-time assistance and personalized coaching that's trained by your top-performers.
Cresta analyzes every conversation, tracks agent performance and uncovers coaching opportunities so managers can spend more time coaching and less time reviewing transcripts.
Built to be technology agnostic, Cresta's flexible intelligence layer natively integrates with industry-leading CRMs, communication platforms, and knowledge bases in minutes.
Connect to Cresta in minutes, and our AI immediately goes to work.
Cresta layers on top of existing tools without the need for developer effort or agent training.
Every one of our customers has seen measurable results within the first month of using Cresta.
