Customer Stories

Cox Communications

How Cox and Cresta partner to grow revenue and improve digital experience

Holiday Inn Vacations

How Holiday Inn and Cresta partnered to boost revenue and improve agent experience

Top Telecommunications Company

How America’s top telecommunications company used Cresta to close the sales gap between BPO partners


How Vivint and Cresta optimize the sales process and drive cost savings

Leading cloud SaaS provider

How Cresta and a leading cloud SaaS provider showed you can move offshore while boosting revenue

Leading vacations provider

How the leading vacations provider and Cresta partner to promote agent success from home

Fortune 500 insurance and financial services company

How Cresta partnered with a Fortune 500 insurance company to drive 7% increase in revenue

Major bank

How a major bank improved collections yield with Cresta

“There has been about a 10 percent improvement in response time, conversion to sales and reduced session time. And the system keeps learning and getting better.”

Jim Lyski, EVP, for strategy, marketing and products, CarMax

Reimagine coaching and QA with Cresta’s cutting-edge AI

There’s a particularly compelling opportunity to fundamentally reimagine coaching and QA functions using generative AI....


4 Ways Porsche is Driving Best-in-Class Customer Experience

Let's walking through some of key takeaways on how to foster rock-solid customer care and...

Video Library

Holiday Inn Club Vacations

Holiday Inn Club Vacations is a resort, real estate and travel company with a mission...