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Why Cresta
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How Cresta helped Sleep Number drive exponential revenue growth with their sales-to-service model

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Why Cresta
Cresta centralizes and amplifies the knowledge, insights, and coaching your contact center needs to reach peak performance.

Customer Stories
Learn how Cresta is delivering lasting value for our customers.
Solutions
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Survey Report: Sales Effectiveness in Revenue-Generating Contact Centers

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Solutions Overview

Solution Bundles

Revenue Growth
Arm sellers with high-performing personalized coaching that is proven to grow revenue faster.

Customer Care
Real-time guided responses help customer advocates deliver better customer experiences.

Post-Call
Increase agent effectiveness through outcome-oriented coaching and business insights.
Use Cases
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Reimagining Post-Call through the power of AI

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Use Cases by Function

Sales

Collections

Retention

Remote Teams

Industries

Automotive

Retail

Telecom

Airlines

Finance

Insurance
Products
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The Real Story on Generative AI for Customer Engagement

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Product Overview

Product Demo Videos

Agent Assist
Improve agent efficiency and effectiveness with real-time coaching.

Director
Get 100% visibility into team performance and accelerate coaching.

Insights
Uncover customer insights and trends from conversational data.

Virtual Agent
Discover and automate your most common interactions.
Resources
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The emerging stack of generative AI

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Resource Library

Webinars

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Videos

Solution Briefs

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Cresta Blog

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Company
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About Cresta

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