WHEN
December 7 - 9
2026
WHERE
Four Seasons
Nashville
Request an invitation

An exclusive event for the future of CX

Join a select group of industry innovators and decision makers for an invite-only event designed to spark ideas, forge connections and shape the future.

00:00/ 00:00
WHO ATTENDS

Built for executives redefining CX with AI

WAVE is an invite-only event that brings together executives, innovators, and operators from the world’s leading brands to share how they are transforming CX operations and delivering radically better customer outcomes.

01
C-Suite Executives
02
CX Innovators
03
Transformation Leaders
MORE THAN A CONFERENCE
Next-Level Experiences
Last WAVE delivered unforgettable moments, from championship golf to a night at AT&T Stadium. We can’t reveal this year’s plans yet, but expect bespoke experiences that foster meaningful connections.
Curated Connections
Every attendee is carefully selected, creating an exclusive gathering of CX leaders where peer-to-peer connections come naturally and every interaction delivers value.
Visionary Perspectives
Hear directly from the executives and innovators pushing the boundaries of customer experience and get an insider’s view of the strategies reshaping the future of the industry.
AI Innovation in Action
See how the world’s most forward-thinking brands are harnessing AI to empower teams, transform operations and deliver exceptional customer experiences at scale.

Frequently asked questions

Who can attend?

When will I know if I’m accepted?

What’s included in the experience?

Still have questions?

Join us in
Nashville

Space is limited. Request your invite today.

Request an invitation