Resources Library

Webinars

Fireside Chat: How CX Leaders Turn AI Hype into Reality

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Videos

United Airlines + Cresta: Helping Customer Experience Take Flight

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Reports

2026 CX Workforce Report

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Data Sheet

Cresta Deputy Agent

Cresta Deputy automates the operational work behind every customer experience from intent to completion.

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Webinar

The Long-Running AI Agent for the CX Work No One Sees

See what's possible with Cresta Deputy Agent, the long-running AI agent for end-to-end workflow automation.

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Video

Introducing Cresta Deputy Agent

Deputy Agent is a long-running AI agent that handles end-to-end customer experience workflows for as long as it takes to get the job done.

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Webinar

Meet Cresta: Product Overview Session

See how Cresta helps the leading customer experiences drive AI transformation in an upcoming product overview session.

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Webinars
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Agentic Assist
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AI Agent
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Conversation Intelligence
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Platform
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Video

Marshawn Lynch Hits the Beast Mode Button

Bad customer experience always strikes at the worst possible time. Even for Marshawn Lynch. Go ahead, hit the Beast Mode Button.

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Videos
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Webinar

Debunking 3 AI Agent Myths in CX

New research reveals a gap between what businesses think customers want from AI agents and what customers actually prefer.

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AI Agent
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Ebook

12 Questions You Should Be Asking Your Dashboard

Explore the questions your CX dashboard should answer about what's driving sentiment, churn, performance, and revenue.

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Ebooks
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Conversation Intelligence
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Platform
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Video

Introducing Custom UI Components for Cresta AI Agent

See how Cresta AI Agent replaces text with the right visual for the task using Custom UI Components, so customers can get things done without back-and-forth.

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Videos
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Video

Put Your Customer Experience in Beast Mode

Marshawn Lynch has joined Team Cresta to put your customer experience in Beast Mode.

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