Cresta Resource Library


How Vivint transformed performance management and QA with Cresta

Learn how Vivint has transformed performance management and QA, powered by Cresta's real-time generative AI.


Transforming Contact Center Quality Assurance & Coaching

Watch Veronica Semler, VP of Member Servicing at Oportun, and Adam Walton, Chief Customer Officer...


Navigating customer experience with generative AI: Do’s and Don’ts

Join Analyst Sheryl Kingstone from 451 Research, and Scott Kolman, CMO of Cresta as they...


Webinars Upcoming and on-demand presentations that cover the topics shaping the future of contact centers


Let’s discuss industry-specific challenges and operational strategies for success


Analyst insights, industry surveys and best practices for modern contact centers


Watch and learn with overviews and demos of Cresta products and features

Solution Briefs

Dive deeper into the benefits of Cresta’s flexible omnichannel platform

Industry Solutions

Learn how our solutions boost growth for a diverse set of industries


Experience the power of Cresta’s all-in-one AI platform for modern contact centers


Valuable insights on improving customer experience and driving business growth

Sales Conversion Calculator

Find out how Cresta could bring immediate impact and value to your business

Press Releases

All the latest Cresta news, updates, and announcements

Media Coverage

See what others are saying about Cresta and the impact of AI on Contact Centers


Comprehensive information on Cresta products, features and specifications


Quick industry insights and trends relevant to revenue-generating contact centers

Help Center

Log in to search our knowledge base for answers and detailed product documentation

Case Studies

Learn how Cresta is delivering lasting value for our customers

All Resources

Browse a complete list of all Cresta Resources in chronological order

See Cresta in action