News
Shopping app Nate's CEO indicted for fraud, disguising human workers as AI
Former CEO of AI shopping app Nate indicted for defrauding investors by falsely claiming the app was powered by advanced AI.
OpenAI eyes $3 billion Windsurf acquisition to prove AI coding dominance
OpenAI is in advanced talks to acquire Windsurf, an AI-powered coding tool, for approximately $3 billion.
Experts say AI may finally have its shining moment to reshape government agencies
Patrick Jacolenne, CEO of Datalogiq 360, sees AI as a tool to streamline regulatory processes and preserve agency structures post-CFPB.
Federal judge overturns CFPB rule capping credit card late fees at $8
A federal judge in Texas has nullified the CFPB’s rule capping credit card late fees at $8, citing a violation of the Credit Card Accountability and Disclosure Act of 2009.
OpenAI's GPT-4.1: boosted performance and slashed pricing
OpenAI unveils GPT-4.1, offering three variations tailored for different business needs with boosted processing capabilities and competitive pricing.
Tariff pressures may offer a rare breakout moment for retailers to better connect with consumers
Tim Zawislack, retail expert and ex-CDO at Conair, says brands heavily reliant on Chinese manufacturing face challenges in passing costs to giant retailers like Walmart and Costco.
Leaked memo reveals American Airlines' plan to address flyers' biggest pain points
According to a widely-reported leaked memo, American Airlines plans to address CS issues starting June 9.
Air New Zealand profits millions from COVID-era unclaimed travel credits
Air New Zealand expects millions in travel credits to go unclaimed, boosting its earnings amid lower profit projections.
As consumers demand better AI answers to life's hardest questions, Content Legal delivers
Contend Legal uses AI to provide accessible, real-time legal help for individuals facing issues like unfair firings and workplace discrimination.
AI
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OpenAI eyes $3 billion Windsurf acquisition to prove AI coding dominance
OpenAI is in advanced talks to acquire Windsurf, an AI-powered coding tool, for approximately $3 billion.
As consumers demand better AI answers to life's hardest questions, Content Legal delivers
Contend Legal uses AI to provide accessible, real-time legal help for individuals facing issues like unfair firings and workplace discrimination.
OpenAI's GPT-4.1: boosted performance and slashed pricing
OpenAI unveils GPT-4.1, offering three variations tailored for different business needs with boosted processing capabilities and competitive pricing.
Flush with cash, OpenAI plans open-source release to court cost-conscious devs
OpenAI plans to release a new open-source large language model, its first since GPT-2.
Automotive
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Car buyers rush to lock in pre-tariff deals, with used market set to surge
Anderson Economic Group says tariffs may add $2,500 to $12,000 to vehicle costs, impacting both consumers and the supply chain.
CS/CX
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New Zealand raises consumer care standards for utility companies as costs climb
New Zealand's Electricity Authority mandates new Consumer Care Obligations for power companies, focusing on clear communication and fair fees.
Social Security's tech overhaul risks worsening customer service amid staff cuts
Social Security faces a customer service crisis as AARP reports a decline linked to staff reductions and office closures.
Finance
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Bank of America bets big on AI, channeling $4 billion to boost productivity
Bank of America allocates $4 billion of its 2025 tech budget to AI, nearly a third of its $13 billion annual tech spend.
Latest
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Shopping app Nate's CEO indicted for fraud, disguising human workers as AI
Former CEO of AI shopping app Nate indicted for defrauding investors by falsely claiming the app was powered by advanced AI.
Federal judge overturns CFPB rule capping credit card late fees at $8
A federal judge in Texas has nullified the CFPB’s rule capping credit card late fees at $8, citing a violation of the Credit Card Accountability and Disclosure Act of 2009.
Experts say AI may finally have its shining moment to reshape government agencies
Patrick Jacolenne, CEO of Datalogiq 360, sees AI as a tool to streamline regulatory processes and preserve agency structures post-CFPB.
Retail
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Tariff pressures may offer a rare breakout moment for retailers to better connect with consumers
Tim Zawislack, retail expert and ex-CDO at Conair, says brands heavily reliant on Chinese manufacturing face challenges in passing costs to giant retailers like Walmart and Costco.
How Amazon’s data moat is shaping the future of online shopping and search
Ben Watson of 9Bar Commerce Consultancy: Amazon now redirects search results to external websites, aiming to diversify search experiences and gather new data.
Telecom
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Air New Zealand profits millions from COVID-era unclaimed travel credits
Air New Zealand expects millions in travel credits to go unclaimed, boosting its earnings amid lower profit projections.
Leaked memo reveals American Airlines' plan to address flyers' biggest pain points
According to a widely-reported leaked memo, American Airlines plans to address CS issues starting June 9.