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    Our Own Zero to One: Lessons Learned in Building The Brinks Home AI Agent

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Customer Stories

Aptive

How Aptive Drove Over $2 Million in Customer Retention with Cresta’s Real-Time AI

Full case study

Snap Finance

How Snap Finance Reduced AHT by 40% and Increased QM Automation to 100% with Cresta

Full case study

Brinks Home

How Brinks Home saves time, cuts costs, and drives results with Cresta

Full case study

Oportun

How Oportun transformed QM and reduced workload by 50% with Cresta

Full case study

Cox Communications

How Cox and Cresta partner to grow revenue and improve digital experience

Full case study

Vivint

How Vivint and Cresta optimize the sales process and drive cost savings

Full case study

Holiday Inn Vacations

How Holiday Inn and Cresta partnered to boost revenue and improve agent experience

Full case study

CarMax

How CarMax enhances customer engagement and improves efficiency with Cresta

Full case study

Major bank

How a major bank improved collections yield with Cresta

Full case study

Top Telecommunications Company

How America’s top telecommunications company used Cresta to close the sales gap between BPO partners

Full case study

Leading vacations provider

How the leading vacations provider and Cresta partner to promote agent success from home

Full case study

Leading cloud SaaS provider

How Cresta and a leading cloud SaaS provider showed you can move offshore while boosting revenue

Full case study

Fortune 500 insurance and financial services company

How Cresta partnered with a Fortune 500 insurance company to drive 7% increase in revenue

Full case study

“There has been about a 10 percent improvement in response time, conversion to sales and reduced session time. And the system keeps learning and getting better.”

Jim Lyski, EVP, for strategy, marketing and products, CarMax
Blog

How United Airlines elevates productivity and CX with Cresta’s Agent Assist

United Airlines has transformed agent productivity and the customer experience through Cresta's AI-powered Agent Assist...

Blog

4 Ways Porsche is Driving Best-in-Class Customer Experience

Let's walking through some of key takeaways on how to foster rock-solid customer care and...

Blog

Case Study: Fortune 500 Company Drove 7% Increase in Revenue

With open enrollment – and peak volume for customer service calls – approaching, the company...

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