Cresta × Centene
Troy, build the experience Centene's customers remember
Claim an exclusive strategy session with a Cresta AI specialist, built around the outcomes that matter most to your team.
Book strategy session
Cut cost per contact
Win back agent hours
Lift CSAT and resolution
Prove ROI in 90 days
LIMITED AVAILABILITY
Claim 1 of 10 exclusive strategy sessions
A focused 30 minute working session with a Cresta AI specialist, built around Centene, your volume, and the Health Insurance conversations costing your team the most.
6 of 10 sessions remaining
In 30 minutes, we'll cover:
Where an AI Agent can take repeat calls about outages, billing, and slow connections off your team's plate first
What your team can achieve with a Cresta AI Agent on your highest-volume conversations
A clear, low-risk path to proving ROI in 90 days, live in production
74%
Contained without a human
90 days
To prove ROI, live
Automating the world’s leading customer experiences
Elevate guest experiences across every reservation
74%
containment rate
$3.3M
revenue lift
Make complex support feel simple
“We’ve already seen the impact Cresta is having on our teams and customers, driving faster, smoother interactions and this is just the beginning.”
Gary Edelstein
President and Chief Operating Officer
58%
containment rate across AI Agents
Make complex support feel simple
“Our voice AI Agent guides customers through complex, multi-step troubleshooting scenarios, and the positive feedback from these customers has been eye-opening.”
Veronica Moturi
Chief Customer Officer, Brinks Home
USE CASES
A tailored approach for your team
We’ll scope the pilot around the business outcomes that matter most to your team.
Book strategy session
Intent-based routing
Route by account, order status, billing, or service need
Common inquiries
Answer FAQs: payments, due dates, policies, troubleshooting
MOST POPULAR
Appointment scheduling
Book in-person or virtual appointments and service visits
Inbound lead qualification
Capture interest, screen, and route to the right team
After-hours callback
Voice, capture callback requests for non-urgent inquiries
VOICE ONLY