April 13 - 16
Booth 1521
Miami Beach Convention Center

Transform Cruise Guest Experiences with AI

Meet Cresta at Seatrade Cruise Global and see how cruise contact centers use AI to guide agents in real time, automate guest interactions, and deliver faster, more personalized service—without increasing headcount. Join us at Booth 1521 for a live demo and explore proven AI use cases across the guest journey, from booking and pre-cruise support to onboard and post-trip service.

Powering Modern Cruise Contact Centers

Guide Agents in Real Time

Give agents AI-powered guidance during live conversations so they can handle complex guest requests with confidence. Improve speed, accuracy, and consistency across every interaction.

Automate Guest Interactions

Resolve common guest inquiries instantly with AI automationFree up agents to focus on high-value conversations while delivering fast, seamless service at scale.

Drive Revenue & Loyalty

Turn every guest interaction into a revenue opportunity. Increase conversions, personalize recommendations, and deliver experiences that keep guests coming back.

Event agenda

January 15, 2026
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6:00 PM

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