Florin Szilagyi
Head of Romania R&D
Understanding Cresta’s Voice Platform - ML Services, Inference Graphs, and Real-Time Intelligence
Learn more about Cresta's voice platform's machine learning (ML) stack, exploring how inference graphs orchestrate model workflows, how customer-specific policies influence ML processing, and how Cresta delivers actionable insights in real-time.
Understanding Cresta’s Voice Platform - The Voice Stack
Read part two of our series focused on Cresta's voice platform, this time focusing on how the platform processes live audio streams through its voice stack and how business logic layers power real-time guidance for agents.
Understanding Cresta’s Voice Platform - Handling Incoming Traffic with Customer-Specific Subdomains
Learn about the technology behind Cresta's voice platform in this three-part series.
How Cresta Scales Real-Time Insights with ClickHouse
Scaling real-time data analysis is crucial for enterprises. Learn how Cresta adopted ClickHouse to provide high-performance insights for contact centers, overcoming key challenges to meet the needs of our expanding client base.
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