Blogs authored by Robert Kugler

Vice President, Security, IT, & Compliance

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Beyond Audits: How We Actually Test Our Security

Learn about Cresta's approach to testing our security from all angles in this post on red teaming exercises

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Engineering
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The New Perimeter is Your Contact Center: Why Observability Now Belongs in Your Tech Stack

This post explores why observability—seeing what’s happening inside every conversation and workflow—is now essential for security. Learn how Cresta’s real-time intelligence, behavioral insights, and in-the-moment guardrails shrink the gray space where fraud and insider abuse thrive.

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Engineering
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