Plan your dream trip with Cresta AI Agent at CCW Las Vegas – Learn more

  • Products
    Back
    PLATFORM
    AI Platform
    Cresta is the enterprise-grade Gen AI platform built for the contact center and trained on your data.
    • Cresta Opera
    • Integrations
    • Responsible AI
    PRODUCTS
    AI Agent
    Cut costs, not quality, with human-centric AI agents you can trust
    Agent Assist
    Harness real-time generative AI to empower agents with unmatched precision and impactful guidance.
    • Knowledge Assist
    • Auto-Summarization
    Conversation
    Intelligence
    Discover and reinforce the true drivers of contact center performance.
    • Cresta Insights
    • Cresta Coach
    • Cresta Quality Management
    • Cresta AI Analyst
  • Solutions
    Back
    USE CASES
    Sales
    Discover and reinforce behaviors that accelerate revenue growth
    Customer Care
    Deliver brand-defining CX at a lower cost per contact
    Retention
    Transform churn risks into
 lifelong promoters
    Collections
    Accelerate collections while minimizing compliance risk
    INDUSTRIES
    Airlines
    Automotive
    Finance
    Insurance
    Retail
    Telecommunications
    Travel & Hospitality

    Why Transcription Performance Is Holding Back Your AI Strategy

    LEARN MORE
  • Customers
    Back
    Customer Stories
    Learn how Cresta is delivering lasting value for our customers.
    • CarMax
    • Oportun
    • Brinks Home
    • Snap Finance
    • Vivint
    • Cox Communications
    • Holiday Inn
    • A Top Telecom
    • View all case studies

    Our Own Zero to One: Lessons Learned in Building The Brinks Home AI Agent

    LEARN MORE
  • Resources
    Back
    Resources Library
    • Webinars
    • Ebooks
    • Reports
    • Solution Briefs
    • Data Sheets
    • Videos
    • Infographics
    • Media Coverage
    • Press Releases
    Blog
    Industry News
    Help Center
    Solution Bundles

    AI Maturity Blueprint: A Practical Guide to Scaling AI Adoption in the Contact Center

    LEARN MORE
  • Company
    Back
    About Cresta
    Careers
    Trust
    Customers
    Partners

    We’re Going Global! Cresta Expands to APAC and EMEA

    READ THE POST
Request a demo
Request a demo
  • Cresta Blog
  • Announcement
  • Company News

Cresta Is Now on Google Cloud Marketplace – Making AI for Contact Centers Easier Than Ever

We’ve got some exciting news to share! Cresta is now officially available on the Google Cloud Marketplace with deployment options on Google Cloud Platform (GCP).

This marks a big step forward in our mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Through our expanded partnership with Google Cloud, companies can now access the full breadth of Cresta’s offerings—seamlessly deployed on Google Cloud’s trusted infrastructure—making it easier to adopt, scale, and drive value with our end-to-end AI platform.

Why This Matters

At Cresta, we believe AI should work with and for people, not the other way around. Our platform helps contact centers unlock valuable insights, automate time-consuming tasks, and empower teams with real-time support, ensuring that every conversation drives better outcomes.

With our listing on Google Cloud Marketplace, more businesses can now:

  • Discover Cresta faster: You can find and procure our solutions directly through the Marketplace, using your existing vendor relationships.
  • Deploy with flexibility: Already running on Google Cloud? Great: you can now seamlessly deploy Cresta within your current infrastructure, scaling to meet your unique needs.
  • Make smarter financial decisions: Google Cloud customers can apply their committed cloud spend toward Cresta, making it easier to get started and manage costs through unified billing.
  • Trust in our security: Cresta is the first contact center AI provider to achieve ISO/IEC 42001 certification, so you can count on robust security and compliance standards from day one.

What This Means for Our Customers

This milestone follows a wave of innovation from our team, including updates on Cresta AI Agent and the release of Cresta AI Analyst, which are already helping top brands like Brinks, Snap Finance, and more enhance the customer experience, save time and costs, and drive revenue growth.

Here’s how our VP of Partnerships, Lukasz Szostak, put it:

“We’re bringing Cresta to Google Cloud Marketplace to democratize access and simplify the deployment of next-generation AI for contact centers. This allows us to streamline the procurement process for customers and enable organizations to more easily deploy our solutions—accelerating their AI transformation journey.”

We also heard from Dai Vu, Managing Director at Google Cloud:

“Bringing Cresta to Google Cloud Marketplace will help customers quickly deploy, manage, and grow Cresta’s contact center solutions on Google Cloud’s trusted, global infrastructure.”

Want to Learn More?

If you’re already a Google Cloud customer, it’s now easier than ever to bring the power of Cresta into your contact center: just head to the Google Cloud Marketplace to explore our solutions.

Here’s to turning every conversation into a competitive advantage and delighting customers — powered by AI and made even more accessible through Google Cloud.

Author:

Russell Banzon

April 8, 2025

100 South Murphy Ave Ste 300
Sunnyvale, California 94086

Karl-Liebknecht-Str. 29A
10178 Berlin, Germany

100 King Street West
1 First Canadian Place, Suite 6200
Toronto ON M5X 1E8

Info
  • AI Platform
  • Customers
  • Resources
  • Partners
  • Trust
  • About
  • Careers
  • Blog
  • Support
  • Contact Us
Follow us
  • LinkedIn
  • YouTube
  • Twitter

Newsletter

Subscribe for the latest news & updates

© 2025 Cresta

  • Terms of Service
  • Privacy Policy
  • Employee Privacy Notice
  • Privacy Settings