An Exclusive Evening at Salt & Cellar

Join Cresta and fellow CX leaders for an intimate evening at Salt & the Cellar, featuring a dining experience curated by Michelin-starred Chef Akira Back.

Exceptional fine dining

Savor a dining experience curated by Michelin-starred Chef Akira Back at Salt & the Cellar—less than a 10-minute drive from Gaylord Palms Resort & Convention Center.

Connect beyond ICMI

Continue the conversation after Day 1 at ICMI Contact Center Expo with an intimate dinner hosted by Cresta. Connect with senior CX, contact center, and operations leaders over exceptional cuisine in an elegant setting.

Fresh perspectives on CX

Exchange ideas on AI’s evolving role in the contact center, share what’s working, and explore how to turn customer experience into a competitive advantage.