Five9 and Cresta

Cresta’s Intelligence Layer Amplifies Five9’s Intelligent Cloud Contact Center

Cresta complements Five9’s Intelligent Cloud Contact Center to create a powerful customer connection. Cresta turns deep customer insights into actionable outcomes with real-time agent assistance and robust coaching and QA tools - all powered by Cresta’s proprietary Real-Time Intelligence platform. Get a custom demo to learn how Cresta can:

Enhance Coaching Capabilities
Empower Managers
Turn Insights Into Action

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AI Agents that customers love and businesses trust

See how Cresta AI Agent combines real customer data, rigorous testing, and production monitoring to deliver automation that performs reliably at scale.

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How Cresta and Atento Are Bringing Hybrid Human-AI CX Transformation to Enterprises Across the Americas

Cresta CEO Ping Wu and Atento CEO Dimitrius Oliveira introduce their strategic partnership.

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Introducing Cresta Training Simulator

See how Cresta's Training Simulator lets agents practice against simulated customers built from your real conversations, graded by the same rules as live calls.

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