Five9 and Cresta
Cresta’s Intelligence Layer Amplifies Five9’s Intelligent Cloud Contact Center
Cresta complements Five9’s Intelligent Cloud Contact Center to create a powerful customer connection. Cresta turns deep customer insights into actionable outcomes with real-time agent assistance and robust coaching and QA tools - all powered by Cresta’s proprietary Real-Time Intelligence platform. Get a custom demo to learn how Cresta can:
- Enhance Coaching Capabilities
- Empower Managers
- Turn Insights Into Action
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Fireside Chat: AI Agents Customers Actually Like and CX Teams Trust
Join Cresta and AI thought leader, Steve Nouri, for a zero-hype chat on what it takes to deploy enterprise-ready AI agents in CX.
Cresta AI Agent: The New Standard for AI Agents
Join Cresta for a live product tour of Cresta AI Agent to see how leading enterprises are setting a new standard for AI-led customer experiences.
Oportun + Cresta: Driving Sales Performance with Real-Time AI and 100% Interaction Monitoring
In a high-stakes sales environment, every interaction matters, and variability in agent performance can leave real revenue on the table. See how Oportun partnered with Cresta to move from sample-based QA to 100% interaction monitoring, give agents real-time guidance during live calls, and transform coaching from a lagging, compliance-driven function into a data-backed performance engine. By surfacing the behaviors that actually drive results, Oportun has closed the gap between top and mid-tier performers, improved pull-through rates, and delivered material P&L gains, all while building a culture where agents feel set up to win.