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Five9 and Cresta
Cresta’s Intelligence Layer Amplifies Five9’s Intelligent Cloud Contact Center
Cresta complements Five9’s Intelligent Cloud Contact Center to create a powerful customer connection. Cresta turns deep customer insights into actionable outcomes with real-time agent assistance and robust coaching and QA tools - all powered by Cresta’s proprietary Real-Time Intelligence platform. Get a custom demo to learn how Cresta can:
- Enhance Coaching Capabilities
- Empower Managers
- Turn Insights Into Action
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Video
AI Workflows for Debt Collections
See how an AI-driven workflow surfaces a real-time behavioral checklist for an agent, highlighting key behaviors proven to increase collections, such as payment negotiation.
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Webinar
Find Hidden Insights, Fast: Simplify Your Analytics with Cresta AI Analyst
In this live demo, you'll discover how effortlessly you can identify hidden patterns, pinpoint the causes behind issues, and find solutions.
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Webinars
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Conversation Intelligence
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