Press Releases

Cresta Announces Rapidly Scaling AI Voice Agents in Production

Cresta AI Agent automates customer conversations with human-like understanding, empathy, and problem-solving skills for Brinks Home Security

Cresta Unveils AI Analyst, Empowering Organizations to Uncover Insights From Customer Conversations at Unparalleled Speeds

Building on their recent voice virtual agent launch, Cresta adds new agentic AI capabilities to enable businesses to ask questions in natural language and unlock new insights from customer conversations

Cresta Becomes First Contact Center AI Provider to Achieve ISO/IEC 42001 Certification

The certification validates the company’s commitment to the development of responsible, human-in-the-loop AI

Cresta Closes $125M Series D to Accelerate Adoption of Human-Centric AI in the Contact Center

The latest funding will help Cresta double down on its existing product suite, scale its go-to-market efforts, and rapidly develop the next generation of virtual agents

Report: Nearly two-thirds of contact center agents want real-time help from AI

Cresta Named a Leader in Real-Time Revenue Execution Platforms in Independent Analyst Evaluation

Read on to find out why Cresta has been named a Leader in The Forrester Wave™: Real-Time Revenue Execution Platforms, Q2 2024.

Cresta Welcomes Russell Banzon as Chief Marketing Officer

Banzon brings 10+ years of AI and go-to-market experience to Cresta

Cresta Named to the Forbes AI 50 List of Top Artificial Intelligence Companies of 2024

Cresta Unveils New Advancements That Drive Powerful Business Outcomes

Acqueon and Cresta Launch AI-Powered Revenue Generation and Recovery Solution