Introducing Cresta Deputy Agent

What do billing disputes, delayed orders, and insurance claims have in common? They all take days or even weeks of follow-ups, approvals, and updates across systems and teams. Much of that work is still manual, which drives up costs, increases the risk of errors, and keeps your best people busy chasing updates instead of helping customers.

Deputy Agent is a long-running AI agent that handles end-to-end customer experience workflows for as long as it takes to get the job done. It works alongside employees during the interaction, carries context past the call, and runs back-office processes across systems and teams.

The result is fewer manual handoffs and missed steps, more capacity to resolve customer requests without growing headcount at the same rate, and faster, more reliable resolutions for customers.

Watch to see how Deputy gets the job done.