Cresta Insights
Cresta Insights surfaces data that informs strategic decisions and suggests actions to improve your most critical results.
Cresta AI Analyst
Cresta AI Analyst answers your natural language questions with explanations & evidence from your conversations, giving you transformative insight into business strategy, CX operations, voice of the customer, and agent behavior.
Cresta Real-Time Translation
Cresta Real-Time Translation enables agents and customers to communicate effortlessly across languages.
Cresta Quality Management
Cresta’s AI instantly auto-scores every conversation for compliance and performance with precision accuracy. Unlock targeted agent coaching that actually drives results, while dramatically cutting QM costs.
Cresta Opera: harnessing AI to create outcomes with clicks, not code
The no-code command center for building AI driven rules that power coaching, QA, and real-time agent assistance
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