Cresta Insights
Cresta Insights surfaces data that informs strategic decisions and suggests actions to improve your most critical results.
Cresta AI Analyst
Cresta AI Analyst answers your natural language questions with explanations & evidence from your conversations, giving you transformative insight into business strategy, CX operations, voice of the customer, and agent behavior.
Cresta Responsible AI Principles
This document outlines Cresta’s commitment to ensuring fairness, transparency, privacy, quality, and risk mitigation as we develop and deploy generative AI for the world’s leading contact centers.
Cresta Responsible AI Principles
This document outlines Cresta’s commitment to ensuring fairness, transparency, privacy, quality, and risk mitigation as we develop and deploy generative AI for the world’s leading contact centers.
Cresta Opera: harnessing AI to create outcomes with clicks, not code
The no-code command center for building AI driven rules that power coaching, QA, and real-time agent assistance
Solution Packaging
A set of AI-powered solution bundles focused on specific use cases. The solution bundles are intended to help you better discover the capabilities Cresta provides and to help you get started quickly.
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