Cresta WAVE is coming to Dallas November 12-14! Request your invitation to attend this exclusive event.

Request invite
Back to all Webinars

Predictions for AI in the Contact Center 2025

Event Agenda

Panel

No items found.

View more resources

Video

AI Workflows for Debt Collections

See how an AI-driven workflow surfaces a real-time behavioral checklist for an agent, highlighting key behaviors proven to increase collections, such as payment negotiation.

All Content types
All Topics
Videos
Learn more
No items found.
Webinar

Find Hidden Insights, Fast: Simplify Your Analytics with Cresta AI Analyst

In this live demo, you'll discover how effortlessly you can identify hidden patterns, pinpoint the causes behind issues, and find solutions.

All Content types
All Topics
Webinars
Learn more
Conversation Intelligence
All Topics
Webinar

5 Real-Time Agent Augmentation Strategies That Drive Real ROI

Discover how Cresta Agent Assist uses outcome-driven AI, deep conversation context, and integrated data to unlock unique use cases with significant business value.

All Content types
All Topics
Webinars
Learn more
Agent Assist
All Topics