From Tedious to Transformative: Reimagining Contact Center Insights with AI Analyst
Tuesday, February 18th @ 11:00 AM PT | 2:00 PM ET
Your contact center conversations are a goldmine of game-changing insight. But you can’t get at that insight without weeks or months of manual, costly analysis. In the fast-paced world of contact center management, waiting months for answers is no longer an option. Introducing Cresta AI Analyst: a groundbreaking tool designed to help you uncover game-changing insights from your conversations in minutes, not months.
Join Odhran Reidy and Ryan Muir in this exclusive webinar, From Tedious to Transformative: Reimagining Contact Center Insights with AI Analyst, as they take you on a deep dive into this innovative solution. Learn how AI Analyst eliminates the inefficiencies of manual analytics and costly consulting services by leveraging natural-language queries and explainable AI.
In this session, you’ll discover how AI Analyst:
- Speeds up the time to actionable insights, delivering results in moments instead of waiting for months.
- Empowers you to dive deeper, asking follow-ups, comparing data, and uncovering root-cause—all without waiting for long turnarounds and manual analysis.
- Assures trust in your answers with citations of evidence from your conversations, and explainable AI to link evidence to specific answer points.
Don’t miss this opportunity to see AI Analyst in action and learn how it’s transforming the way contact centers approach analytics, quality management, and operational excellence.
Register now to secure your spot!