Join Porsche North America's Manager of Customer Care, Jeffrey Newman, and Cresta AI's Customer Success Leader, Christopher Reese, for an exclusive webinar on how Porsche is using AI to drive customer experience.Watch this on-demand webinar to learn how Porsche has implemented Cresta's real-time intelligence to enable their team of support agents with real-time coaching and accurate, relevant information at the moment they need it. Discover how Cresta's omnichannel engagement helps Porsche to ensure that customers get support wherever they look for it, creating a more connected ownership experience.Don't miss this opportunity to learn from industry leaders on how to enhance your customer experience with AI.
Cresta's CEO, Ping Wu discusses the outlook for AI hybrid workplaces and the return on investment on the technology.
Cresta Automation Discovery pinpoints which contact center conversations are ready for automation. It combines data on flow complexity, conversation volume, and resolution rates to generate a single readiness score—so you can prioritize, prove value, and start fast.