How Porsche is using AI to drive customer experience
Join Porsche North America's Manager of Customer Care, Jeffrey Newman, and Cresta AI's Customer Success Leader, Christopher Reese, for an exclusive webinar on how Porsche is using AI to drive customer experience.Watch this on-demand webinar to learn how Porsche has implemented Cresta's real-time intelligence to enable their team of support agents with real-time coaching and accurate, relevant information at the moment they need it. Discover how Cresta's omnichannel engagement helps Porsche to ensure that customers get support wherever they look for it, creating a more connected ownership experience.Don't miss this opportunity to learn from industry leaders on how to enhance your customer experience with AI.
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Aqua Finance + Cresta: 61% Higher Collections, 50% Less After-Call Work
What started as “too good to be true” quickly became transformational. Learn how Aqua Finance uses Cresta to increase dollars collected per hour by 61%, reduce after-call work by 50%, and deliver a more consistent, high-quality customer experience. By equipping agents with real-time guidance, auto-summarization, and AI-driven coaching, Aqua empowers teams to work smarter, focus on customers, and scale without adding headcount.
Cresta: The Unified Platform for Human and AI Agents
Cresta brings together customer insight, automation, and human expertise in a single platform, so you can understand what’s happening in every conversation, identify what drives outcomes, and act on it.
Inside Brinks Home’s AI Strategy to Reduce Call Volume and Modernize Customer Support
Phil Kolterman of Brinks Home shares how Cresta has created major impact in their customer experience, transforming the contact center.