How Porsche is using AI to drive customer experience
Join Porsche North America's Manager of Customer Care, Jeffrey Newman, and Cresta AI's Customer Success Leader, Christopher Reese, for an exclusive webinar on how Porsche is using AI to drive customer experience.Watch this on-demand webinar to learn how Porsche has implemented Cresta's real-time intelligence to enable their team of support agents with real-time coaching and accurate, relevant information at the moment they need it. Discover how Cresta's omnichannel engagement helps Porsche to ensure that customers get support wherever they look for it, creating a more connected ownership experience.Don't miss this opportunity to learn from industry leaders on how to enhance your customer experience with AI.
Speakers
View more resources
Propel Holdings transforms customer experience with Cresta’s AI platform
As this fast-growing fintech scales, Propel turned to Cresta to handle rising service volume, improve efficiency, and keep people at the center of every interaction.
The Untapped Power of Conversations: Turning Hidden Insights into Enterprise Impact
United Airlines has built a powerful insights-to-action engine that extends well beyond the contact center. Learn how the airline leverages conversation insights to drive real-time event and policy response, identify data-driven changes to key products and policies, and optimize core digital experiences.
Introducing the Agent Operations Center
Automation is scaling fast and supervisors need a new way to guide both human and AI agents with confidence. Cresta’s Agent Operations Center brings every live conversation into one unified command center, giving teams the real-time visibility, context, and support tools they need to manage a hybrid workforce effectively.