Most agent assist tools fall short. They offer surface-level guidance—like generic next-best actions—because they lack the underlying technology to truly understand conversation context. As a result, they fail to consistently impact conversations in the moments that matter most, leading to inconsistent experiences, missed KPIs, and limited ROI.
But real-time agent augmentation can be so much more. Join us on August 7th to discover how Cresta Agent Assist uses outcome-driven AI, deep conversation context, and integrated data to unlock unique use cases with significant business value.
Whether you’re just starting to evaluate use cases for real-time agent augmentation or looking to scale your strategy in new ways, this webinar will open your eyes to the art of the possible.
👉 Register now to see how real-time agent guidance can transform your operations—live demos included.
See how an AI-driven workflow surfaces a real-time behavioral checklist for an agent, highlighting key behaviors proven to increase collections, such as payment negotiation.
In this live demo, you'll discover how effortlessly you can identify hidden patterns, pinpoint the causes behind issues, and find solutions.