Cresta alcanza los 100 millones de dólares de ingresos anuales
Ping Wu, CEO de Cresta, pasa por «Squawk Box» para hablar del modelo híbrido de personas e IA de la compañía, de sus clientes corporativos, de la IA en la atención al cliente y del futuro del contact center.
Exclusiva: Cresta, la startup de IA respaldada por a16z y Sequoia, alcanza los 100 M$ de ARR
Cresta, una empresa de IA para la atención al cliente, ha superado los 100 millones de dólares en ingresos recurrentes anuales, según cuenta en exclusiva a Axios.
«El agente de IA mejorará con el tiempo», dice el CEO de Cresta
Ping Wu, CEO de Cresta, analiza el futuro de los entornos de trabajo híbridos con IA y el retorno de la inversión en esta tecnología.
Dentro de la estrategia de IA de Brinks Home para reducir el volumen de llamadas y modernizar la atención al cliente
Phil Kolterman, de Brinks Home, cuenta cómo Cresta ha tenido un gran impacto en su experiencia de cliente y ha cambiado su contact center.
Cresta CEO Ping Wu: Many Contact Centers Misunderstand the Value of LLMs
The AI visionary highlights three misconceptions that contact centers – and the broader business – have over implementing GenAI
El CEO y el CMO de Cresta, sobre el contact center unificado de personas e IA
En nuestro último Executive Stage, Ping Wu, CEO de Cresta, y Russell Banzon, CMO, abordan el mayor reto del contact center hoy: unir a las personas y a la IA en un solo equipo.
Comcast Ventures Participates in Cresta’s $125M Series D Round
We’re incredibly excited to announce Comcast Ventures’ participation in Cresta’s $125M Series D round of financing.
AI Leaders to Watch
One way to find out where AI is heading: follow the money. Here’s our analysis of the AI application providers attracting the most attention and funding.
2024 Forbes AI 50
Explore the Forbes Artificial Intelligence 50 List of 2024, in partnership with Sequoia and Meritech Capital, spotlighting promising AI-driven businesses.
Acqueon and Cresta Team Up to Create a “New Tier of Customer Engagement Technology”
Acqueon and Cresta have pooled their resources to launch a solution with the power to unlock “a new tier of AI-enabled customer engagement technology.” Let’s take a closer look at the tech and see whether it lives up to its “new tier” billing.
In 2023, generative AI made inroads in customer service
This year saw the rise of new intelligent capabilities for contact centers to support human and virtual agents in their abilities to deliver effective answers and services faster.
SalesTechStar Interview With Scott Kolman, CMO At Cresta
Contact centers were primarily used to drive customer support goals but recent years have seen businesses using contact centers to impact actual sales journeys: Scott Kolman, CMO At Cresta comments on these changes.
New Research Unveils Promising Sales Growth Potential in Contact Centers
To better understand operational shifts and determine how they affect customer service and sales teams across industries, Cresta commissioned a survey of 300 sales and service-to-sales leaders who run revenue-generating contact centers at large enterprises.
CNBC - Squawk on the Street
Aired on June 2, 2023 - Cresta CEO Ping Wu: "Our goal is not to replace agents our goal is to make them better at their jobs and more efficient and more productive."
Cresta Selects AI Heavyweight as New CEO
Cresta has appointed the former Google AI executive Ping Wu as its new CEO.
Embedding AI: The Questions Every CEO is Asking
As AI continues to revolutionize industries, CEOs are discussing how to integrate this new superpower. They are also considering important questions around data privacy, competition, cost, accuracy, and speed.
Ningún resultado coincide con su búsqueda
Pruebe con otros términos de búsqueda.