Cut Costs, Not Quality with Cresta AI Agent – Read the post

  • Products
    Back
    PLATFORM
    AI Platform
    Cresta is the enterprise-grade Gen AI platform built for the contact center and trained on your data.
    • Cresta Opera
    • Integrations
    • Responsible AI
    PRODUCTS
    AI Agent
    Cut costs, not quality, with human-centric AI agents you can trust
    Agent Assist
    Harness real-time generative AI to empower agents with unmatched precision and impactful guidance.
    • Knowledge Assist
    • Auto-Summarization
    Conversation
    Intelligence
    Discover and reinforce the true drivers of contact center performance.
    • Cresta Insights
    • Cresta Coach
    • Cresta Quality Management
    • Cresta AI Analyst
  • Solutions
    Back
    USE CASES
    Sales
    Discover and reinforce behaviors that accelerate revenue growth
    Customer Care
    Deliver brand-defining CX at a lower cost per contact
    Retention
    Transform churn risks into
 lifelong promoters
    Collections
    Accelerate collections while minimizing compliance risk
    INDUSTRIES
    Airlines
    Automotive
    Finance
    Insurance
    Retail
    Telecommunications
    Travel & Hospitality

    Why Transcription Performance Is Holding Back Your AI Strategy

    LEARN MORE
  • Customers
    Back
    Customer Stories
    Learn how Cresta is delivering lasting value for our customers.
    • CarMax
    • Oportun
    • Brinks Home
    • Snap Finance
    • Vivint
    • Cox Communications
    • Holiday Inn
    • A Top Telecom
    • View all case studies

    Our Own Zero to One: Lessons Learned in Building The Brinks Home AI Agent

    LEARN MORE
  • Resources
    Back
    Resources Library
    • Webinars
    • Ebooks
    • Reports
    • Solution Briefs
    • Data Sheets
    • Videos
    • Infographics
    • Media Coverage
    • Press Releases
    Blog
    Industry News
    Help Center
    Solution Bundles

    AI Maturity Blueprint: A Practical Guide to Scaling AI Adoption in the Contact Center

    LEARN MORE
  • Company
    Back
    About Cresta
    Careers
    Trust
    Customers
    Partners

    We’re Going Global! Cresta Expands to APAC and EMEA

    READ THE POST
Request a demo
Request a demo

Cut costs, not quality
with Cresta AI Agent

Stop overpaying to waste your customers' time — Cresta AI Agent delivers human-like conversations that boost your bottom line.

BOOK A DEMO
HEAR OUR AI AGENTS IN ACTION

Select a scenario. Pick a persona. Experience the difference.

An AI agent that customers prefer

Cresta AI Agent delivers human-like conversations that adapt to customer needs while safeguarding your brand and data.

Delight customers

Automate more

Deploy confidently

Engage customers 

in natural conversation

Help customers resolve complex issues with AI that can converse like your very best agents.

text

Understand nuance and adapt in real-time for fluid conversations.

Apply historical data to personalize conversations.

Keep interactions true to your brand tone and voice.

Automate efficiently 

and effectively

Maximize cost savings by automating more conversations with precision AI.

text

Discover and automate processes with conversation insights.

Leverage historical data to identify the best path to success from day one.

Uncover more automation opportunities with an ever-evolving AI agent.

Deploy AI with 

security and precision

Safeguard data and maximize accuracy across every conversation.

text

Reinforce agent behavior with enterprise guardrails.

Protect data integrity with advanced compliance protocols.

Automatically redact personally identifiable information.

POWERING AI-DRIVEN CUSTOMER INTERACTIONS FOR TOP ENTERPRISES

“Cresta has enabled us to automate a wider range of conversations than we ever thought possible, but what has truly amazed us is how much our customers and employees are enjoying the experience. Our voice AI Agent guides customers through complex, multi-step troubleshooting scenarios, and the positive feedback from these customers has been eye-opening.”

Veronica Moturi
SVP of Customer Experience, Brinks Home
Lower costs & improve outcomes,
see Cresta AI Agent in action
Book a Demo
100 South Murphy Ave Ste 300
Sunnyvale, California 94086

Karl-Liebknecht-Str. 29A
10178 Berlin, Germany

100 King Street West
1 First Canadian Place, Suite 6200
Toronto ON M5X 1E8

Info
  • AI Platform
  • Customers
  • Resources
  • Partners
  • Trust
  • About
  • Careers
  • Blog
  • Support
  • Contact Us
Follow us
  • LinkedIn
  • YouTube
  • Twitter

Newsletter

Subscribe for the latest news & updates

© 2025 Cresta

  • Terms of Service
  • Privacy Policy
  • Employee Privacy Notice
  • Privacy Settings