Blog - Product
Meet Deputy Agent: A Long-Running AI Agent Built for Customer Operations
Meet Cresta Deputy Agent, a long-running AI agent that carries customer operations workflows across conversations, teams, and systems until the work is done.
4 Ways to Assist Contact Center Agents with AI & Automation
Today’s modern contact center provides critical touchpoints for a variety of customer communications. Whether it’s phone calls, texts, webchats, email, or social media channels, contact centers have evolved beyond
Announcing Cresta for Voice
Bringing Cresta's Real-time Expertise AI to phone-based sales and service teams.
Cresta's Spring Release
We’re excited to share our Spring 2021 Release: The Sound of Expertise.
Spring Launch: But Wait, There's More!
Cresta's Spring Launch is packed with new features and improvements to drive customer value and make our users happy.
Expertise From Chat Bot to Agent: An End-to-End Chat Solution
Create a seamless customer experience that passes customers from expert chat bot to expert agent.
Announcing Cresta for Customer Service
Real-Time Assistance and Conversational Insights for Customer Service Teams
3 Key Concepts for Creating AI Product Experiences
AI-powered products are more prevalent than ever before: automatically organizing your photos, driving a car without any human input, and helping you craft a perfect email.
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