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AI-driven threats spur Palo Alto Networks to boost defenses with Protect AI acquisition
Palo Alto Networks plans to acquire Protect AI for $500-$700 million to grow its AI security capabilities.
Live-event and lodging sectors brace for 'Junk Fees' rule change, as FTC mandates upfront pricing
The FTC’s “Rule on Unfair or Deceptive Fees” mandates upfront disclosure of total prices for live events and short-term rentals, effective May 12.
How the marriage of AI and IoT in home security drives better CX and intuitive protection
Hervé Muller of Telecom Design on how AI and IoT are enhancing home security and adapting to user behavior.
Iberian blackout exposes grid vulnerabilities and fragility of public systems
A massive power outage across Spain and Portugal on April 28 left major cities in darkness, disrupting daily life and commerce.
EEOC settlement highlights the high cost of ignoring assistive tech in call centers
A $250k settlement resolves a lawsuit for alleged ADA violations involving a blind call center employee.
UN report uncovers $40B contact center scam, bad AI actors outpacing regulators worldwide
UNODC finds groups adopting generative AI and deepfakes to enhance scam effectiveness and scalability.
AWS and Zoom partner to connect enterprise data in familiar interfaces with AI
Zoom partners with AWS to integrate enterprise data with AI tools in a familiar interface.
Shopping app Nate's CEO indicted for fraud, disguising human workers as AI
Former CEO of AI shopping app Nate indicted for defrauding investors by falsely claiming the app was powered by advanced AI.
Federal judge overturns CFPB rule capping credit card late fees at $8
A federal judge in Texas has nullified the CFPB’s rule capping credit card late fees at $8, citing a violation of the Credit Card Accountability and Disclosure Act of 2009.
Experts say AI may finally have its shining moment to reshape government agencies
Patrick Jacolenne, CEO of Datalogiq 360, sees AI as a tool to streamline regulatory processes and preserve agency structures post-CFPB.