Plan your dream trip with Cresta AI Agent at CCW Las Vegas – Learn more

  • Products
    Back
    PLATFORM
    AI Platform
    Cresta is the enterprise-grade Gen AI platform built for the contact center and trained on your data.
    • Cresta Opera
    • Integrations
    • Responsible AI
    PRODUCTS
    AI Agent
    Cut costs, not quality, with human-centric AI agents you can trust
    Agent Assist
    Harness real-time generative AI to empower agents with unmatched precision and impactful guidance.
    • Knowledge Assist
    • Auto-Summarization
    Conversation
    Intelligence
    Discover and reinforce the true drivers of contact center performance.
    • Cresta Insights
    • Cresta Coach
    • Cresta Quality Management
    • Cresta AI Analyst
  • Solutions
    Back
    USE CASES
    Sales
    Discover and reinforce behaviors that accelerate revenue growth
    Customer Care
    Deliver brand-defining CX at a lower cost per contact
    Retention
    Transform churn risks into
 lifelong promoters
    Collections
    Accelerate collections while minimizing compliance risk
    INDUSTRIES
    Airlines
    Automotive
    Finance
    Insurance
    Retail
    Telecommunications
    Travel & Hospitality

    Why Transcription Performance Is Holding Back Your AI Strategy

    LEARN MORE
  • Customers
    Back
    Customer Stories
    Learn how Cresta is delivering lasting value for our customers.
    • CarMax
    • Oportun
    • Brinks Home
    • Snap Finance
    • Vivint
    • Cox Communications
    • Holiday Inn
    • A Top Telecom
    • View all case studies

    Our Own Zero to One: Lessons Learned in Building The Brinks Home AI Agent

    LEARN MORE
  • Resources
    Back
    Resources Library
    • Webinars
    • Ebooks
    • Reports
    • Solution Briefs
    • Data Sheets
    • Videos
    • Infographics
    • Media Coverage
    • Press Releases
    Blog
    Industry News
    Help Center
    Solution Bundles

    AI Maturity Blueprint: A Practical Guide to Scaling AI Adoption in the Contact Center

    LEARN MORE
  • Company
    Back
    About Cresta
    Careers
    Trust
    Customers
    Partners

    We’re Going Global! Cresta Expands to APAC and EMEA

    READ THE POST
Request a demo
Request a demo
  • Press Releases

Cresta Now Available on the Google Cloud Marketplace with Deployment on Google Cloud Platform

Expanded partnership with Google Cloud will expand availability to Cresta’s solutions, enabling more contact centers to accelerate the adoption of AI transformation

Cresta, the leading contact center AI platform for human and AI agents, is now available on Google Cloud Marketplace, providing organizations with greater flexibility and cloud deployment options on Google Cloud Platform. This will make it easier for enterprises to discover and procure the tools they need to apply AI to their contact centers. Today’s announcement comes on the heels of recent innovations, including Cresta AI Agent and Cresta AI Analyst.

Cresta combines the best of AI and human intelligence to help contact centers discover insights and best practices, automate conversations and processes, and empower every team to work smarter and faster. Leading organizations like Cox Communications, Carmax, and Porsche trust Cresta to help save time and money, improve the customer experience, and accelerate revenue growth across every customer conversation.

Cresta’s presence on Google Cloud Marketplace and multi-cloud deployment options can help more enterprise customers accelerate contact center AI transformation. Key benefits include:

  • Easy Access & Effortless Procurement: Google Cloud customers can quickly identify, evaluate, and acquire Cresta’s AI-powered solutions through pre-approved vendor relationships, streamlining the procurement process.
  • Cloud Deployment Availability: Cresta’s solutions on Google Cloud Platform enhance scalability and flexibility, allowing customers to easily deploy AI tools tailored to their specific contact center needs while leveraging their existing cloud infrastructure.
  • Financial Flexibility & Unified Billing: Customers can utilize their committed investments and spend toward Cresta solutions, reducing out-of-pocket expenses and facilitating quicker purchasing decisions. Automated billing integration also provides a unified invoicing experience, simplifying expense tracking and management.
  • Security & Compliance: Cresta meets stringent validation processes to help ensure reliability and compatibility with all Google Cloud services. It is the first contact center AI provider to achieve ISO/IEC 42001 certification.

“We’re bringing Cresta to Google Cloud Marketplace to democratize access and simplify the deployment of next-generation AI for contact centers,” said Lukasz Szostak, VP of Partnerships at Cresta. “This allows us to streamline the procurement process for customers and enable organizations to more easily deploy our solutions – accelerating their AI transformation journey.”

“Bringing Cresta to Google Cloud Marketplace will help customers quickly deploy, manage, and grow Cresta’s contact center solutions on Google Cloud’s trusted, global infrastructure,” said Dai Vu, Managing Director, Marketplace & ISV GTM Programs at Google Cloud. “Cresta can now securely scale and support customers on their digital transformation journeys.”

To learn more about Cresta, please visit https://cresta.com. To view Cresta on the Google Cloud Marketplace, visit here.

April 8, 2025

100 South Murphy Ave Ste 300
Sunnyvale, California 94086

Karl-Liebknecht-Str. 29A
10178 Berlin, Germany

100 King Street West
1 First Canadian Place, Suite 6200
Toronto ON M5X 1E8

Info
  • AI Platform
  • Customers
  • Resources
  • Partners
  • Trust
  • About
  • Careers
  • Blog
  • Support
  • Contact Us
Follow us
  • LinkedIn
  • YouTube
  • Twitter

Newsletter

Subscribe for the latest news & updates

© 2025 Cresta

  • Terms of Service
  • Privacy Policy
  • Employee Privacy Notice
  • Privacy Settings