Unlock every agent’s true potential with real-time agent assist built for enterprise scale
Cresta’s AI-driven Agent Assist helps every agent expertly navigate customer conversations, helping them be more productive and more effective with easier access to answers. Our state-of-the-art AI empowers agents with behavioral guidance, knowledge, and workflow automation proven to drive mission-critical KPIs.
“We were transferring almost 30% of our calls 18 months ago.
We are best in class at 8% now.”
Veronica Moturi, VP of CX, BrinksHome
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