• Webinar

AI Predictions for 2024 and What It Means for Your Business


As we approach 2024, we’ve entered the “post-transformer era.” Expectations are high (even unreasonable?) for public Large Language Models (LLMs) and Generative AI. Businesses are steadily exploring applications and use cases that improve customer experience, employee productivity, and increase revenue.
This era requires decision-makers to educate themselves and discover the true value of AI. That means businesses need to look at augmenting current investments and technology initiatives, leveraging AI where appropriate to drive sales, onboard agents, and deliver superior CX in hyper-competitive environments.
Join Opus Research and Cresta in a fun and interactive webinar (Thursday, December 7th at 11am PT | 2pm ET) as they predict what’s ahead in 2024. Leading experts will cut through the AI hype to call out common misunderstandings and predict how AI will transform your business. Topics include:
  • Top AI predictions for 2024
  • Realizing the fundamental importance data: quality, purpose, and access
  • Estimating the true cost of AI and finding the ideal pricing model
  • Dealing with “externalities”, like regulation, privacy concerns, skepticism

Opus Research

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Presented by
  • Dan Miller

    Lead Analyst & Founder, Opus Research

  • Derek Top

    Research Director, Opus Research

  • Ping Wu

    CEO, Cresta

  • Tim Shi

    Co-Founder & CTO, Cresta