Dive into the world of Responsible AI with Cresta, where cutting-edge technology meets ethical innovation. In this engaging webinar, Cresta’s co-founder and chief technology officer Tim Shi, alongside Jessica Stallings, Product Marketing Manager, will guide you through Cresta’s commitment to responsible and ethical generative AI.
Discover how Cresta addresses the complexities of generative AI, particularly in the sensitive domain of customer conversations. Our experts will shed light on the strategies we employ to ensure fairness, transparency, privacy, quality, and risk mitigation throughout the development and deployment phases. As a trusted technology partner, Cresta is dedicated to navigating the ethical landscape of AI, ensuring its positive impact on the world's leading contact centers.
Don't miss this opportunity to gain insights into Cresta’s dedication into responsible AI practices that drive the world's leading contact centers. Join us and explore the responsible side of AI that empowers the customer experience and its pivotal role in shaping the future of customer interactions.
Join Cresta and AI thought leader, Steve Nouri, for a zero-hype chat on what it takes to deploy enterprise-ready AI agents in CX.

Join Cresta for a live product tour of Cresta AI Agent to see how leading enterprises are setting a new standard for AI-led customer experiences.

In a high-stakes sales environment, every interaction matters, and variability in agent performance can leave real revenue on the table. See how Oportun partnered with Cresta to move from sample-based QA to 100% interaction monitoring, give agents real-time guidance during live calls, and transform coaching from a lagging, compliance-driven function into a data-backed performance engine. By surfacing the behaviors that actually drive results, Oportun has closed the gap between top and mid-tier performers, improved pull-through rates, and delivered material P&L gains, all while building a culture where agents feel set up to win.