Layering Cresta within your existing contact center infrastructure is not just a game-changer—it's a paradigm shift. In this webinar, we'll explore how Cresta is not only transforming agent coaching and QA, but also reshaping the contact center landscape as a whole with generative AI at the core of innovations that allow leaders to harness actionable insights, streamline operations, and drive growth.
In this must-attend event, we'll tour Cresta’s innovative post-call features helping drive agent coaching & QA, including the latest enhancements to Outcome Insights and Cresta Opera. To provide insight into Cresta’s transformative impact on coaching & QA operations for clients, we will be joined by David Sauer, from Vivint—a heavy Cresta Opera user (and an opera singer to boot).
Don't miss this opportunity to learn how Cresta’s Post-Call solution can put you at the forefront of the contact center revolution. Join us to see the latest AI-driven innovations and uncover what they could mean for your organization. Reserve your spot today!
Join this session to see how CX leaders cut through the noise, align on priorities, and build data-driven AI roadmaps.
Cresta, a customer service AI company, hit over $100 million in annual recurring revenue, the startup tells Axios exclusively.

Cresta CEO Ping Wu joins ‘Squawk Box’ to discuss the company’s human & AI hybrid model, who Cresta’s corporate customers are, integrating AI into the customer service experience, future of the call center business, and more.