Transform your contact center with AI-driven quality management and personalized agent coaching
On-Demand Webinar
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For most contact centers, quality management (QM) is a drain on resources, and yields untrustworthy results that can’t be reliably used to coach agents toward better performance.
Join us for a live demo of Cresta Conversation Intelligence and see how Cresta’s AI-native platform transforms QM into a trusted measure of agent performance, and uses that data to empower coaches with AI suggestions on who—and what—to coach.
You’ll learn:
- Live demonstrations: See Cresta Coach and Cresta QM in action and understand how they can drive better agent performance—and better contact center results like sales and resolution.
- Practical insights: Get actionable, straightforward advice from our experts on how to implement and rapidly benefit from the latest in AI-native QM & coaching.
- Proven success: Learn how top enterprises like Cox Communications, United Airlines, and Brinks Home Security have successfully partnered with Cresta to achieve remarkable results in efficiency, revenue generation, and customer satisfaction
*Registration is subject to approval by Cresta. Once approved, you’ll receive a confirmation email.