Why Voice and Chat AI Agents Should Behave Differently, By Design
Voice and chat AI agents need different behaviors to deliver effective customer experiences. Learn what to share across channels, what to adapt, and how to preserve customer context throughout.
Introducing the Cresta CLI: A Developer Surface for an Agent-Operable Platform
AI coding agents are only as good as the surfaces they can reach. Cresta CLI puts the platform in your terminal. Read the blog to understand more!
How Cresta Grades Its Agents: Evaluators in an LLM World
Learn how Cresta evaluates AI Agents at scale using LLM judges, deterministic checks, simulations, and human calibration to catch failures before launch and build trust in high-stakes environments.
Cresta Conductor: The Agent for AI Agent Development
Cresta Conductor is a developer-first environment for building, testing, and improving production AI agents grounded in real customer conversations, business context, and Cresta’s enterprise deployment patterns.
The Data Comes First: Mining Real Conversations for Test Coverage
Learn how Cresta mines historical data, synthetic customers, knowledge-base Q&A pairs, and post-launch feedback to build test coverage that reflects how customers actually behave.
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Why Voice and Chat AI Agents Should Behave Differently, By Design
Voice and chat AI agents need different behaviors to deliver effective customer experiences. Learn what to share across channels, what to adapt, and how to preserve customer context throughout.
Introducing the Cresta CLI: A Developer Surface for an Agent-Operable Platform
AI coding agents are only as good as the surfaces they can reach. Cresta CLI puts the platform in your terminal. Read the blog to understand more!
How Cresta Grades Its Agents: Evaluators in an LLM World
Learn how Cresta evaluates AI Agents at scale using LLM judges, deterministic checks, simulations, and human calibration to catch failures before launch and build trust in high-stakes environments.
Cresta Conductor: The Agent for AI Agent Development
Cresta Conductor is a developer-first environment for building, testing, and improving production AI agents grounded in real customer conversations, business context, and Cresta’s enterprise deployment patterns.
The Data Comes First: Mining Real Conversations for Test Coverage
Learn how Cresta mines historical data, synthetic customers, knowledge-base Q&A pairs, and post-launch feedback to build test coverage that reflects how customers actually behave.