Driving Retail Growth With Artificial Intelligence

Leading retail brands, especially high-end and big-ticket brands, are leveraging new technologies to help them balance high-touch customer experiences with cost-efficiency and scalability. With the ability to enhance employee productivity, unify operations, improve customer experiences, and maximize sales potential, AI-driven solutions are redefining business performance for many of today’s most successful retailers. Download our eBook to learn more!
In this eBook, you'll learn:
- Retail's new normal and how we got here.
- Strategies retailers can utilize to adapt to the new normal.
- How to bring a personalized human touch to every interaction.
- How Real-Time Intelligence is helping high-end retailers.
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Fireside Chat: How CX Leaders Turn AI Hype into Reality
Join this session to see how CX leaders cut through the noise, align on priorities, and build data-driven AI roadmaps.
Exclusive: a16z and Sequoia-backed AI startup Cresta hits $100M ARR
Cresta, a customer service AI company, hit over $100 million in annual recurring revenue, the startup tells Axios exclusively.

Cresta hits $100M annual revenue
Cresta CEO Ping Wu joins ‘Squawk Box’ to discuss the company’s human & AI hybrid model, who Cresta’s corporate customers are, integrating AI into the customer service experience, future of the call center business, and more.