A private event for the boldest minds in AI and CX

November 12–14, 2025 • Ritz-Carlton, Dallas Las Colinas

Molly Bloom
Speaker, entrepreneur, bestselling author of ‘Molly’s Game’
Sebastian Thrun
Founder, Google X

The Summit for the Future of CX

Join a select group of industry innovators and decision makers for an invite-only event designed to spark ideas, forge connections and shape the future.

Curated
Connections

A hand-selected guest list of 80+ CX and AI leaders. Every conversation is intentional, peer-level, and built for impact.

Actionable
Insights

No hype, no filler. Just real-world insight from executives doing the work and shaping what’s next.

Executive
Experiences

Ritz-Carlton luxury meets special experiences like golf, beverage tastings, and an unforgettable night at AT&T Stadium, all designed to spark more than conversation.

Agenda at a Glance

November 12
November 13
November 14
12:00-5:00 PM

Registration & Check-In

6:00-9:00 PM

Welcome Party

8:00-9:00 AM

Networking Breakfast

9:00-11:30 AM

Opening Keynote & Main Sessions

11:30-12:30 PM

Lunch

12:30-2:00 PM

Breakout Sessions

2:00-2:30 PM

Day 1 Closing Keynote ft. Sebastian Thrun

3:00-5:00 PM

Curated Connections

6:00-10:00 PM

A Night at AT&T Stadium

8:00-9:00 AM

Networking Breakfast

9:00-9:40 AM

Fireside Chat with John Donovan

10:00-10:45 AM

Executive Panel

10:50-11:30 AM

Closing Keynote ft. Molly Bloom

11:30-12:00 PM

Farewell Lunch & Departures

Voices Leading the Wave

Hear from the executives, innovators, and entrepreneurs driving real transformation in CX and contact center AI.

Molly Bloom

Speaker, Entrepreneur, Bestselling author of ‘Molly’s Game’

Sebastian Thrun

Founder, Google X

Stephanie DeWald

Vice President, Sales & Service Contact Centers, Cox Communications

John Donovan

Former CEO, AT&T Communications

Bob Victor

SVP, Head of Consumer Solutions, Comcast Business

Ping Wu

CEO, Cresta

Robin Gareiss

CEO & Principal Analyst at Metrigy

Visionary Sponsors

Frequently Asked Questions

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Join industry trailblazers reimagining what’s possible in CX