Brinks, CarMax, and Cox: Shaping the future of the enterprise contact center with AI

While the noise about generative AI has never been louder, many companies are struggling to know how to cut through the noise to truly evaluate, implement, and drive impact from generative AI. Join three industry-leading Cresta customers, Brinks, CarMax, and Cox Communications, as they share every part of their journeys to transform their contact center operations with generative AI. In this dynamic panel discussion, you’ll hear from three different leaders across different industries as they dig into:

• Real-world insights: Dig in on the practical challenges of implementing AI, and how to overcome them
• Strategic decision-making: Understand the pros and cons of building AI in-house vs. partnering with experts and how to make that decision for your organization
• Actionable strategies: Learn how to navigate the complexities of AI integration to maximize critical KPIs like first call resolution, conversion rates, and more

Don't miss insights and learnings from three industry leaders!