You can’t spell retail without AI
On-Demand Webinar
Covid has forever reshaped the retail industry as we know it, and the contact center is fast becoming a vital source of competitive advantage. As a result, retailers must rethink their contact center strategy to support the new normal of omnichannel selling by incorporating new strategies and technologies.
Join Michael Hopkins, SVP of Blue Nile, to learn:
- What happened to high-end retail during covid, and why we are not going back.
- 8 challenges retailers face and how to overcome them.
- How AI and other technologies are helping retailers tackle today’s challenges.
- How Blue Nile is leveraging best-in-class AI to improve conversion rates and increase average order value.
