Join us for an insightful webinar where we unveil key findings from our latest report, based on a survey of 1,000 U.S. contact center agents, that reveals how AI is transforming their work environment. We’ll dig into how agents really feel about this shift, the way it’s driving enhanced job performance, higher talent retention, and increased sales opportunities. We’re thrilled to be joined by David Garza, an accomplished sales leader from Brinks Home, who will share his firsthand experience of how generative AI has not only enhanced operational efficiency but also emerged as a strategic recruiting tool.
Don’t miss this opportunity to gain actionable insights on how to leverage AI to not only elevate your contact center operations, but also to attract and keep the best talent in the industry.
With the launch of its Automated AI Agent Testing suite, the company introduces a way to use AI to test AI, giving enterprises the assurance that every AI agent released is accurate, compliant, and production-ready.
Trust in AI isn’t assumed, it’s earned through comprehensive, disciplined testing. Cresta’s Automated AI Agent Testing suite validates every release with expert-aligned LLM judges, simulated customers that uncover edge cases, and in-product feedback loops that turn conversation reviews into safeguards. The result: safer, faster deployments you can trust.