Cut Costs, Not Quality with Cresta AI Agent – Read the post

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  • Webinar

Cresta Opera: Supercharging Your Contact Center with No-Code AI

On-Demand Webinar

Providing personalized real-time coaching to each agent is a challenge for contact centers to implement and scale. Agents need to be coached differently, depending on their performance level and the remote nature of contact center operations makes it difficult to give every agent the individualized coaching they require to become top performers.

Introducing Cresta Opera, the self-serve, no-code AI command center for contact centers. We bring together agents, managers, coaching, and compliance/performance data in a system that automates personalized agent coaching and post-call operations.

Join Cresta Product Manager, Jessica Zhao, for a complete overview of Cresta Opera and its easy to use, powerful capabilities to supercharge your contact center with automated coaching, immediate visibility, and self-serve management.

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Presented by
  • Jessica Stallings
    Jessica Stallings

    Product Marketing Manager, Cresta

  • Jessica Zhao

    Product Manager

100 South Murphy Ave Ste 300
Sunnyvale, California 94086

Karl-Liebknecht-Str. 29A
10178 Berlin, Germany

100 King Street West
1 First Canadian Place, Suite 6200
Toronto ON M5X 1E8

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