New! Cresta Insights Report on Agent Ramp and Attrition! Read the full report here!

Cresta for
Automotive

Cresta helps brands offer customers
innovative and personalized ownership
experiences, from purchase to service.

Enhance the ownership experience.

Today’s consumers expect powerful digital experiences. No stranger to innovation, global automotive brands are rapidly bringing car shopping and ownership experiences online. Cresta’s AI helps customers find the perfect vehicle, engage with product and service experts, and seamlessly go from shopper to owner.

Omnichannel CX

Whether by self-service, phone, or digital channels, Cresta lets customers engage with your brand how they prefer.

Expert chatbots

Trained by experts, Cresta’s chatbots help customers explore, book, and interact with your brand in a self-service manner.

Personalized touchpoints

With Cresta expertise, every customer touchpoint is personalized, efficient, and effective, keeping customers happy.

Centralized intelligence

Cresta centralizes expertise in a single console, observing every customer touchpoint and surfacing trends, behaviors, and KPIs.

“The rollout of Cresta’s software in our digital ecosystem will be a notable change, and the nature of their AI engines means the customer experience will only continue to improve.”

Stephan Baral, Head of Porsche Ventures USA

Resources

Porsche Ventures Invests in Leading AI Company Cresta,...

Additional improvements and features on Porsche Connect will be the first touchpoint to benefit from...

The creator of Google’s self-driving car project is now...

The creator of Google’s self-driving car project is now working to automate boring office functions...

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Get in touch to start improving
sales performance today!